Your Privacy Rights
You may request access to the personal information we hold about you and ask for correction where it is inaccurate, incomplete, or out of date. In some cases, we may need to retain information for legal, administrative, or security reasons.
Available rights depend on the nature of the information and applicable Australian law.
Requests and Verification
To protect privacy, we may ask for sufficient information to verify your identity and understand your request. If a request cannot be fully granted, we will explain the reason where appropriate.
Requests are handled through a verification process before any disclosure or correction is made.
Retention of Information
We keep personal information only for as long as it is needed for the purpose for which it was collected, including handling enquiries, managing bookings, maintaining records, meeting legal obligations, and resolving disputes. When information is no longer required, it is deleted or de-identified where appropriate.
Retention is governed by the purpose of collection and any applicable legal obligation.
Policy Updates
We may update this Privacy Policy from time to time. The revised version will apply from the date it is published on the website, and material changes may be identified in a manner appropriate to the nature of the change.
This notice may be revised to reflect operational or legal changes.
